Privacy Policy

Please carefully review the following privacy policy for using the PN Labs website and PN Labs products. By using the PN Labs website or our products, you indicate that you have read this privacy policy. If you do not accept these policies, please do not use PN Labs’ website or products.

Privacy Policy
Last updated: April 15, 2025

PN Labs (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [https://www.pnlabs.info], make a purchase, or sign up for our email newsletter.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, and payment details (processed securely by Stripe).

  • Order Details: Products purchased, order history, shipping status.

  • Email Communications: If you opt-in to our newsletter, we collect your email and track engagement (e.g., open and click rates).

  • Device & Usage Data: IP address, browser type, operating system, and website interactions through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Send transactional emails (order confirmations, shipping updates)

  • Provide customer support

  • Send occasional marketing emails, only if you’ve opted in

  • Improve our website and product offerings

Email Newsletter

If you sign up for our newsletter, you’ll receive updates about new products, exclusive offers, and tips. You can unsubscribe at any time using the link at the bottom of any marketing email.

We do not sell or share your email with third parties for marketing.

Sharing Your Information

We only share your data with trusted third parties required to run our business:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., Shippo and mail services)

  • Email marketing platforms (e.g., Mailchimp, ConvertKit)

  • Analytics services (e.g., Google Analytics)

We do not sell or rent your personal information.

Cookies & Analytics

We use cookies to:

  • Remember your preferences

  • Track site performance

  • Analyze visitor behavior to improve the site

You can control cookie settings in your browser at any time.

Data Storage & Security

Your data is stored securely using industry-standard measures. Payment information is never stored on our servers—it’s handled by PCI-compliant processors.

Your Rights

If you’re located in Canada or the U.S., you may:

  • Request access to or correction of your personal data

  • Withdraw consent from marketing communications

  • Request deletion of your data (where applicable)

To make a request, contact us at pnlabscontact@gmail.com.

International Users

Our website is based in the United States, and we primarily sell to customers in the U.S. and Canada. By using our site, you consent to your data being processed and stored in the U.S.

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised date at the top.

Contact Us

If you have any questions or concerns, you can reach us at:
📧 pnlabscontact@gmail.com
🌐 Support